Meet Our Founder

In 2010, our founder, Janie Lynn Heinrich, was involved in a freak accident at a grocery store resulting in a neurodegenerative spinal cord injury. Janie strived for FUNctional independence! Working with her Poodle, Occupational and Physical Therapists, and Service Dog Trainer Julie Gibbson, APDT IAADP, CA State Evaluator from Assistance Dogs of the Sierra, Janie & Phoebe became a service dog dream team; with Janie spending more time on her feet and less time in her TiLite manual wheelchair. In 2017, Phoebe turned ten; it would soon be time for her to retire. Janie needed a new service dog to continue her functional independence but met countless roadblocks and barriers in her attempts to secure a new dog because she was over 55. During this process, she learned of the numerous other individuals encountering similar roadblocks. In January 2018, with a new puppy by her side while training with Penny Scott-Fox, Mobility Service Dogs West Coast Project DBA MobilityDog was established, a non-profit organization dedicated to raising service dogs, supporting the community, and educating.

The nature of working with people is to understand it is a process; each day is different. We must accept the reality of medical conditions and step into each unique situation with the honor and knowledge they practice. A Service Dog (SD) is not for everyone, but the possibilities are endless for those with a living medical equipment/device. Each SD Team has its style and grace, living on its terms. We can only create a healthy mingling environment, a strong community. The sparkle and determination to live life make the best SD Handlers. (A handler is a person with a disability using the service dog as their medical equipment/device.)

The observations that embrace my heart and mind are we need to listen, observe, and be as present as the SD. The SD understands their handler regardless of their abilities on any given day as they pay attention to each cell. They intuitively know what task and pathway to keep everyone safe and moving while working together. We only need to listen, pay attention, and be present, as these incredible teams flourish.

MobilityDog’s quest is to put the FUN in FUNctional independence. With SD Beckett at my side, I am self-reliant. -Janie

Mobility Service Dogs-West Coast Project DBA MobilityDog

An essential aspect of our service dog program that sets us apart is the community network we build for those with disabilities with or without a service dog. This network breaks the barriers of isolation facing many individuals living with disabilities.

words from our community and why we do what we do!